Cellular One believes satisfaction with your phone is a key to satisfaction with your service. If within the initial 30-day period, you find you are not satisfied with your cellular phone for any reasons other than manufacturer's defects or damages resulting from user abuse normally covered by handset replacement coverage, you may exchange the equipment for the desired model. The phone must be in like-new condition with less than four-hours of talk time, free of scratches and other cosmetic damage, and include all accessories, documentation and packaging. The customer will be required to pay any additional retail price difference for the new model selected. A $25 restocking fee applies to all exchanges. If the equipment has cosmetic damage, an exchange is not an option.
